• support@shopauramart.store
  • NY, 10009
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Last Updated: May 18, 2026

Thank you for shopping with ShopAuraMart! We are committed to delivering your handbags and accessories safely and on time. Please review our shipping policy below.


1. Order Submission Deadline

  • Orders placed before 1:00 PM EST on business days are usually processed the same day.
  • Orders placed after 1:00 PM EST will begin processing on the next business day.

2. Processing Time

  • Orders are typically processed within 0–1 business days (Monday–Friday).
  • Processing times may be extended during holidays, promotions, or peak shopping seasons.

3. Estimated Delivery Time

Most orders are delivered within 5–9 business days (Monday–Friday), depending on your location and shipping method selected at checkout.


4. Shipping Cost

  • We offer free shipping on all U.S. orders.

5. Shipping Partners

We work with trusted shipping carriers such as:

  • UPS
  • FedEx
  • USPS

The shipping carrier is selected automatically based on your delivery location and shipping preference.


6. Order Handling & Dispatch

  • After placing your order, you will receive an order confirmation email.
  • Once your order ships, a tracking number will be sent via email so you can monitor delivery status in real time.

7. Delivery Timeline

Most packages arrive within 5–9 business days. However, delivery times may vary due to:

  • Weather conditions
  • Carrier delays
  • Holidays or high shipping volumes

8. Shipping Delays

If your package has not arrived within the estimated timeframe:

  1. Please allow an additional 2 business days.
  2. Check your tracking information for updates.
  3. If your order still has not arrived, contact us with your order number and we will assist you promptly.

9. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please email us clear photos along with your order number at:

support@shopauramart.store

We will arrange a replacement or send the correct item as quickly as possible.


10. Order Cancellations

  • Orders may be canceled only before processing begins.
  • To request a cancellation, contact us immediately at support@shopauramart.store.
  • Once an order has been processed or shipped, cancellations are no longer possible and our Refund & Returns Policy will apply.

11. Customer Support Hours

Monday – Friday: 9:30 AM – 4:00 PM EST


12. Contact Us

ShopAuraMart
Email: support@shopauramart.store
Website: shopauramart.store

Thank you for choosing ShopAuraMart. We appreciate your trust and look forward to providing you with stylish, high-quality handbags and reliable service.